Maintenance Agreement

(weather permitting): 

1. Clean/Backwash filter system when needed (D.E. included)
2. Clean tile in pool (cleaning suntan oils and organic materials from tile.
3. Clean strainer basket (as needed)
4. Vacuuming, leaf mastering or leaf raking of the pool (as needed)
5. Complete water analysis (Chemicals added as needed)
6. Skim water surface.
7. Brush pool and walls of pool.
8. Care and maintenance of the filter equipment.
9. Elimination and control of an algae problem.
10. Refilling of chlorine feeder/Salt cell checked and cleaned (as needed)
11. On extreme rainy days and/or severe weather conditions service shall consist only of chemical testing of the water, adding any necessary chemicals and checking the operation of all pool equipment.
12. The pool will not be serviced the week between Christmas and New Year’s Day, as we are closed for the holidays.
13. The service day may change due to unforeseen circumstances such as truck repairs, illness, holiday, etc., but pools will be serviced weekly.
14. Pre-party cleanups will be provided with 48 hour notice. 

Phosphate Eliminator, Black Algae Remover and Stains are NOT included in the monthly service fee. Additional charges will be assessed for these services: 


Phosphate Eliminator $34: Mandatory treatment once a year treatment to help rid the pool of high phosphate levels that accelerate algae growth

Stain Remover: $40 per treatment 


A full inspection of pool and pool equipment will be completed once a year, to ensure pool is working safely and efficiently. All repair work will need to be authorized by the pool owner. Any minor repair work which needs immediate attention will be performed when noticed. 

The owner agrees to:

1. Keep monthly service payments current. Past due payments are subject to a $5/month late fee charge.
2. Maintain normal water level in the pool.
3. Add any chemicals left by service technicians on the day indicated.
4. Keep trimmings from trees and plants away from the pool area.
5. Add chlorine between regular service calls if needed. In such cases, the chlorine will be provided.
6. Remove any type of pool cover on the day scheduled for service.
7. Keep pool and spa equipment in good repair.
8. Contain any aggressive animals that may prevent us from being able to perform our services; and agrees to pay for additional trips required to complete services.

Payments

The customer agrees to make payment on a monthly basis. The service provider bills by the 5^th of each month for the following months service. Payments must be made by the 25^th of the month.  Additional $5 will be added to the invoice after each month of the bill remaining unpaid. 

Our goal at Complete Pools is to provide you with the best possible service available for your pool and/or spa. If, at anytime our service does not meet your expectations, please call so that we may resolve the matter. 

We reserve the right to cancel this agreement at anytime deemed necessary.