Maintenance Agreement

(weather permitting):

1. Backwash filter system when needed (D.E. included)
2. Clean tile in pool (cleaning suntan oils and organic materials from tile.
3. Clean strainer basket (as needed)
4. Vacuuming, leaf mastering or leaf raking of the pool (as needed)
5. Complete water analysis (Chemicals added as needed)
6. Skim water surface.
7. Brush pool and walls of pool.
8. Care and maintenance of the filter equipment.
9. Elimination and control of an algae problem.
10. Refilling of chlorine feeder/Salt cell checked and cleaned (as needed)
11. On extreme rainy days and/or severe weather conditions service shall consist only of chemical testing of the water, adding any necessary chemicals and checking the operation of all pool equipment.
12. The pool will not be serviced Thanksgiving week, and the week between Christmas and New years. There are 5 service visits in 4 months out of the year that are not billed for.
13. The service day may change due to unforeseen circumstances such as truck repairs, illness, holiday, etc., but pools will be serviced weekly.
14. Pre-party cleanups will be provided with 48 hour notice. 
15. Black Algae Remover and Stains are NOT included in the monthly service fee.
16. Complete Pools will provide 40/lbs of Salt/month as needed. Excess salt added to the pool due to customer draining the pool will be charged $7/40lbs of Salt.
17. If Customer cancels service on a month that has incurred 5 services visits, Customer will be charged for additional 5th visit that month.
18. Complete Pools is responsible for top of tile line down in keeping clean, coping and deck area is customer responsibility to keep clean.

A full inspection of pool and pool equipment will be completed once a year, to ensure pool is working safely and efficiently. All repair work will need to be authorized by the pool owner. Any minor repair work which needs immediate attention will be performed when noticed. 

The owner agrees to:

1. Keep monthly service payments current. 
2. Maintain normal water level in the pool.
3. Add any chemicals left by service technicians on the day indicated.
4. Keep trimmings from trees and plants away from the pool area.
5. Add chlorine between regular service calls if needed. In such cases, the chlorine will be provided.
6. Remove any type of pool cover on the day scheduled for service.
7. Keep pool and spa equipment in good repair.
8. Contain any aggressive animals that may prevent us from being able to perform our services; and agrees to pay for additional trips required to complete services.

Payments

The customer agrees to make payment on a monthly basis. The service provider bills by the 5

^th

 of each month for the following months service. Payments must be made by the 24

^th

 of the month.  Additional $25 will be added to the invoice if not received by the 30th. 

Our goal at Complete Pools is to provide you with the best possible service available for your pool and/or spa. If, at anytime our service does not meet your expectations, please call so that we may resolve the matter. 

We reserve the right to cancel this agreement at anytime deemed necessary.